We’re excited to share a major update for IT and developer teams: the new Cisco Meraki → PagerDuty integration is now live!
For developers and network engineers, managing critical alerts and reducing response times are top priorities. With this new no-code integration, you can now connect Cisco Meraki directly to PagerDuty—right from the Meraki dashboard, with zero custom scripting required.
What’s New for Developers?
- Effortless Setup: Configure PagerDuty integration directly within the Meraki dashboard. No coding, APIs, or complex workflows needed.
- Pre-Mapped Alerts: High-value Meraki alerts are already mapped for you—making it easy to route the most critical events to your response teams.
- Automatic Incident Routing: Incidents are instantly sent to your existing PagerDuty on-call schedules, ensuring rapid response by the right people, every time.
Why It Matters:
Historically, integrating network alerts with incident management often required custom code, manual mapping, and tedious configuration. This new integration eliminates those steps, streamlining operations, reducing alert fatigue, and helping teams improve mean time to resolution (MTTR).
See It in Action
Want a closer look? Check out our demo video to see just how quickly you can enable and benefit from this integration.
Get Started Today
Ready to empower your network operations and developer workflows?
Visit your Cisco Meraki Dashboard and navigate to Organization > Integrations to enable PagerDuty integration in just a few clicks.
Stay tuned for more developer-centric updates and integrations from Cisco!
Example Developer Use Cases:
- Immediate Incident Notification:
When a Meraki device experiences an outage, developers are instantly notified via PagerDuty, allowing them to triage and resolve issues before end users are impacted. - Automated On-Call Escalations:
Critical network alerts auto-route to the correct on-call engineer, without custom webhook scripts or manual intervention.
Note:
- The integration is designed for all skill levels—no coding required.
- Customization options are available for advanced alert routing in PagerDuty.
For questions or feedback, let us know in the comments!
