The Cisco Customer Achievement Awards: Americas 2025 took place last week at Cisco Live San Diego 2025, recognizing Cisco customers who have achieved exceptional results through the innovative use of technology.
We’re thrilled by the response of the inaugural achievement awards program, with more than 130 nominations highlighting impactful business transformations and inspiring customer success stories from across the Americas.
The ceremony brought together a remarkable audience of industry experts and senior thought leaders from various Cisco organizations, including Engineering, CX, Marketing and Communications, and Sales. We celebrated outstanding customers from across the Americas, honoring distinguished winners in 12 award categories. These award winners represent a diverse mix of organizations and leaders who are redefining what’s possible with Cisco solutions.
Please join us in congratulating the finalists and official winners of this years’ Cisco Customer Achievement Awards: Americas 2025!
AI-Readiness
The AI Readiness Awards celebrate customers transforming their organizations to power AI workloads seamlessly across diverse environments using Cisco’s advanced solutions. Congratulations to all finalists in the AI-Readiness category. Your innovative use of AI and infrastructure is helping shape the future of enterprise technology.
The winners are:
TaxSlayer – Infrastructure Innovator Award Winner
SmartCap – Operations Pioneer Award Winner
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Future-Proofed Workplaces Awards
These awards honor organizations modernizing work environments with secure access, immersive collaboration, hybrid work support, and smart building innovations. A huge congratulations to the finalists and award winners in the Future-Proofed Workplaces category. Your dedication to reinventing the workplace is setting new standards for flexibility and collaboration.
The winners are:
Missile Defense Agency – CX-Powered Workplace Warrior Award Winner
Fairlife – Modernized Infrastructure Maestro Award Winner
Northern Kentucky University – Workplace Wizard Award Winner
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Digital Resilience Awards
The Digital Resilience Awards honor customers excelling in security, reliability, and performance through advanced threat prevention, connectivity, and observability. Well done to all the finalists and award winners in the Digital Resilience category. Your forward-thinking approaches to security and uptime are essential in today’s digital-first world.
The winners are:
Itaú Unibanco – Assurance Avenger Award Winner
Steve Madden – Cybersecurity Defender Award Winner
REPAY – Observability Visionary Award Winner
Grupo Xcaret – CX Resilience Ranger Award Winner
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Sustainability Changemaker Award
This award honors organizations using Cisco solutions to reduce environmental impact, drive sustainability, and lead the way in energy and resource management. Congratulations to the nominees in the Sustainability Changemaker category for pushing boundaries in environmental responsibility and smart energy innovation.
The winner is:
Eletrobras – Sustainability Changemaker Award Winner
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CX Customer Hero of the Year
This award recognizes the customer achieving the strongest business outcomes through Cisco Customer Experience (CX), across AI, infrastructure, and workplace transformation. Thank you to all the nominees in this category for demonstrating the power of strategic collaboration with Cisco CX to drive meaningful change.
The winner is:
Joe Gleeson, Intel – CX Customer Hero of the Year Award Winner
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Cisco Insider of the Year
This award celebrates the customer with the greatest impact on the Cisco Insider community through mentorship, advocacy, and thought leadership. We’re grateful to all our Cisco Insider community nominees. Your contributions help others grow and succeed across the Cisco ecosystem.
The winner is:
Marcelo Morais, 4XPERT – Cisco Insider of the Year Award Winner
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Congratulations again to all the finalists and official award winners! You exemplify the innovation, collaboration, and forward-thinking spirit that Cisco is proud to support. We are honored to celebrate your achievements and the collective progress of all who were nominated. We look forward to growing this program and continuing to celebrate customer excellence across the Americas and around the world.
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