I’ve been in hell the last week trying to get my app approved for the App Store. It’s my first app and I’m not really sure what’s going on. My app is getting rejected due to “App Completeness”. Here’s the rejection message:
This is an automated message. The review of this submission cannot proceed. See below for more information.
The app crashed after the initial launch. Apps that crash negatively impact users.
Test the app on supported devices to identify and resolve crashes and stability issues before resubmitting for review.
Learn more about testing a release build.
When we submitted the first time we got rejected because our Apple sign in did not auto fill the user’s name and we didn’t have the EULA Link in the description. So the app didn’t crash here as a tester sent screenshots and was in our app.
We resubmitted and then we started getting these crashes. I examined the code we added from the first revision and tested the start up and everything worked fine on ours and our 30+ beta testers end.
The thing is we’re not getting a crash log from Apple testers or Apple’s automated tester (if automated testing exists?).
We are creating a fitness app that implements HealthKit. We have the required HealthShare and HealthUpdate messages in the signing and capabilities of our target. I’m not sure this would be the issue since the app actually executed the first run though.
I’ve researched and some articles did say long load times on bad internet could make iOS terminate an app. So we worked to get our initial load network calls down from 10 seconds to about 1-2 seconds. This did not work either.
We are using SwiftData to cache exercises fetched from our backend locally but we haven’t made any changes to the entity’s. So I wouldn’t expect bad data to cause a crash especially because we flush even if it were bad data anyway.
I’ve ran with instruments to see if this was a memory issue:
With an Authed Users with data loaded it gets to about 33MiB
With a fresh install memory usage is about 17MiB
I did have a point of interest in my profile:
api.revenuecat.com is not listed in your app’s NSPrivacyTrackingDomain key in any privacy manifest. It may be following users across multiple apps and websites to create a profile about users of apps that contact this domain.
I don’t use revenue cat for tracking for Ads so I probably shouldn’t add it to the NSPrivacyTrackingDomain right?
I’m really lost here any advice would be much appreciated. I guess my questions are if Apple has an automating testing environment how can I closely match that for testing on my end? If this is an actual tester why am I not getting a crash log or steps to repeat this issue? Has anyone else experienced the pain I’m currently suffering?
