Build Toward What’s Next with Cisco Marketplace

Is your IT team racing to keep up with the pace of modern technology—and falling behind? As networks become more complex and workloads run nonstop, traditional operations methods simply can’t keep up. The old playbook isn’t built for today’s demands. The future of operations is AgenticOps—a model Cisco is advancing to move from isolated insights to AI-driven action. Introduced by Cisco Senior Vice President Aruna Ravichandran earlier this year, AgenticOps combines:

• A purpose-trained Deep Network Model for more accurate decision-making
• A generative AI Canvas to unify telemetry and guide workflows
• Expansion of Cisco AI Assistant skills that let you initiate changes using natural language

This framework is designed to help IT teams reduce alert fatigue, improve time-to-resolution, and scale their operations—while staying in control.

Cisco has gone a step further in creating marketplace.cisco.com: a destination where customers can discover curated, ready-to-use integrations that extend the value of Cisco infrastructure through collaboration with trusted partners. It’s more than a catalog of applications. It’s a growing ecosystem of solutions designed to help you simplify operations, automate key tasks, and build toward what’s next.

Visit the Cisco Marketplace now to identify the partners who can help you achieve your operational goals—whether that means improving incident response, automating daily tasks, or connecting insights across systems. It’s a place to start with what you have and build toward what you need. Read on to learn about three examples from leading partners.

PagerDuty: Reduce alert noise and respond in real time

The PagerDuty offering on Cisco Marketplace is focused on streamlining incident response with the following features:

• Real-time incident management: Automatically route network alerts to the right teams based on severity and context.
• Machine-learning filters: Suppress redundant notifications and focus on critical events.
• Command console: Gain visibility into service health and operational metrics across platforms.

PagerDuty integrations help reduce downtime and support stronger digital experiences. For IT leaders, they support operational resilience at scale.

Red Hat: Automate repetitive tasks and scale consistently

The Red Hat Ansible Automation Platform enables efficient, repeatable operations with capabilities that encompass:

• Enterprise-grade automation: Manage changes across Cisco environments with minimal manual effort.
• Cross-vendor flexibility: Standardize configuration and policy enforcement across diverse infrastructure.
• Simplified site rollouts: Accelerate deployment of new locations or services with consistent playbooks.

By automating day-to-day tasks, teams focus more time on strategic work while reducing configuration drift that can result in issues or instability.

ServiceNow: Turn network alerts into actionable workflows

Explore the ServiceNow Connector for integrations that align network monitoring with enterprise IT workflows, including:

• Automated incident generation: Create ServiceNow tickets directly from Meraki alerts.
• Dynamic device discovery: Keep your CMDB current with real-time network data.
• Faster resolution paths: Enable seamless handoffs between detection and remediation tools.

This integration bridges networking and IT service management (ITSM), helping teams operate with greater accuracy and speed.

Start with your strengths and build the future you want

You don’t need a full strategy in place to begin modernizing your operations. In fact, many organizations start with a narrow focus—such as improving incident response or automating firewall policies—and expand from there.

Try a simple 30-day exploration plan like this:

1. Connect your telemetry systems to alerting tools.
2. Automate a routine network change.
3. Sync network events to your ITSM platform.
4. Measure the impact on resolution times and team efficiency.

Cisco Marketplace provides the tools to get started. And as Cisco continues evolving AgenticOps, you’ll find new integrations and capabilities becoming available to support your journey.

are shaping the future of IT operations.